Terms and Conditions

Welcome to Carpet Cleaning Brooklyn! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. These Terms govern your use of our website, services, and all related content. Please read them carefully before using our site or services. If you do not agree with any part of these Terms, you must not use our website or services.

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1. Acceptance of Terms

By using Carpet Cleaning Brooklyn, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, as well as our Privacy Policy. These Terms apply to all users, including visitors, customers, and others who access or use our services.

We reserve the right to update or revise these Terms at any time without prior notice. Your continued use of our website or services after any changes constitutes acceptance of the updated Terms.

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2. Services Provided

Carpet Cleaning Brooklyn offers professional carpet cleaning services, including:

• Residential Carpet Cleaning
• Commercial Carpet Cleaning
• Upholstery Cleaning
• Rug and Area Rug Cleaning
• Stain and Spot Removal
• Odor Treatment and Deodorization

All services are subject to availability, and prices may vary based on factors such as size, type of carpet, and service complexity. Any service requests are considered confirmed only after receiving a written or electronic confirmation from our team.

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3. Booking and Appointments

To schedule a service, you may contact us via our website, phone, or email. By booking an appointment:

• You agree to provide accurate and complete information.
• You acknowledge that appointment times are estimates and may change due to unforeseen circumstances.
• You understand that cancellations or rescheduling may be subject to fees if not communicated within the specified notice period.

We reserve the right to refuse service to anyone at our discretion, including for safety, legal, or operational reasons.

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4. Payment Terms

Payment for services is required as outlined at the time of booking. We accept various forms of payment, including credit/debit cards, electronic transfers, and cash where applicable.

• Full payment may be required before the service is rendered.
• Additional charges may apply for unexpected issues discovered during cleaning.
• Late payments may incur additional fees or service restrictions.

All payments are non-refundable once the service has been completed unless otherwise stated in our Refund Policy.

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5. Pricing and Estimates

Estimates provided by Carpet Cleaning Brooklyn are based on the information available at the time of booking. Final pricing may vary depending on:

• Carpet type and material
• Size and number of areas to be cleaned
• Condition and stain level of the carpet
• Special cleaning requests or services

All pricing is subject to change without notice, and any quoted estimates do not constitute a binding contract until confirmed by our team.

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6. Service Guarantees and Limitations

Carpet Cleaning Brooklyn strives to provide high-quality services. However, due to the nature of carpet fibers and materials, we cannot guarantee:

• Complete removal of all stains or odors
• Exact color restoration or uniformity after cleaning
• Prevention of future staining

We are not responsible for damage caused by pre-existing conditions, improper carpet installation, or any external factors beyond our control.

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7. Customer Responsibilities

To ensure safe and effective service, customers are expected to:

• Remove fragile or valuable items from the cleaning area
• Ensure that pets and children are safely out of the work area
• Provide accurate information about the carpet type, stains, and prior treatments
• Allow access to water, electricity, and suitable working space for cleaning equipment

Failure to meet these responsibilities may affect service quality and limit our liability.

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8. Intellectual Property

All content on the Carpet Cleaning Brooklyn website, including text, images, logos, videos, and other materials, is owned by or licensed to us and protected by copyright, trademark, and other intellectual property laws.

You may not:

• Reproduce, distribute, or modify content without written permission
• Use our content for commercial purposes without authorization
• Frame or mirror any part of the website without consent

Use of our website grants you a limited, non-exclusive, and revocable license to access and view content for personal and informational purposes only.

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9. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the practices outlined in the Privacy Policy.

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10. Third-Party Links

Our website may include links to third-party websites for convenience and information. We are not responsible for the content, privacy practices, or services provided by these third parties. Accessing third-party websites is at your own risk.

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11. Limitation of Liability

To the maximum extent permitted by law, Carpet Cleaning Brooklyn shall not be liable for:

• Any indirect, incidental, or consequential damages arising from the use of our website or services
• Damage to property caused by circumstances beyond our control
• Loss of profits, revenue, or data resulting from service delays or disruptions

Our total liability for any claims related to our services shall not exceed the total amount paid for the service in question.

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12. Indemnification

You agree to indemnify, defend, and hold harmless Carpet Cleaning Brooklyn, its employees, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising out of your use of our services, violation of these Terms, or infringement of any rights of third parties.

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13. Termination

We may terminate or suspend access to our website or services immediately, without prior notice or liability, for any reason, including:

• Violation of these Terms
• Unlawful or fraudulent activity
• Interference with the operation or security of the website

Upon termination, your right to access and use our services will cease immediately.

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14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of New York and the City of Brooklyn, without regard to its conflict of law principles.

Any disputes arising from or related to these Terms or services shall be subject to the exclusive jurisdiction of the courts located in Brooklyn, New York.

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15. Dispute Resolution

In the event of a dispute, we encourage you to contact us first to resolve the matter amicably. If a resolution cannot be reached, disputes may be resolved through mediation or arbitration before resorting to litigation.

By agreeing to these Terms, you waive any right to a class-action lawsuit against Carpet Cleaning Brooklyn.

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16. Changes to Terms and Conditions

Carpet Cleaning Brooklyn reserves the right to modify these Terms at any time. All updates will be posted on this page with the “Last Updated” date. Continued use of our website or services after changes constitutes acceptance of the revised Terms.

We recommend reviewing this page periodically to stay informed of any updates.

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17. Miscellaneous

• If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
• Headings are for convenience only and do not affect the interpretation of these Terms.
• These Terms constitute the entire agreement between you and Carpet Cleaning Brooklyn regarding the use of our website and services.